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Karvonens Pro Clean · 03-12-2009, 02:53 PM

Last Friday I showed up at one of our monthly accounts to discover another contractor cleaning.Needless to say I was less than happy about not receiving a phone call or written 30 days notice.
The morning wasn't a complete loss since I was able to run across town and take care of one of our quarterly accounts.After finishing the quarterly account I called the manager at the 1st stop to ask what was going on.Her reply was "itz bidness,not personal...they sayz they can does it cheaper".I sent an email to the Corp office explain her attitude and the fact that our service agreement calls for 30days written notice and while I understand the need to watch spending with the current economy I was not asked by management if there was any way I could work with them to fit into their budget.
This was a 15 day account that cut back to 30 in Dec.At that time I had to remove some of the square footage to meet their new budget,but was still able to clean the areas most needed per their requirements.
Monday afternoon the GM of this account called and asked when I would be cleaning.I kind of chuckled and said I was there Friday and you had someone else on site.I went on to explain my conversation with the other manager etc.She told me regardless if they changed companies she would still have me clean for March as she felt she owed me that courtesy.

Tuesday morning I went to clean.In my mind thinking it won't be that bad since it was just done Friday.I couldn't have been more wrong.

Vero Under Pressure · 03-12-2009, 03:11 PM

Thats the way to do it Scott, awesome job!

Pat Norman · 03-12-2009, 03:49 PM

Good job Scott. Be sure to send or take those pics to the GM and the other manager that found the hack.

splashandash · 03-12-2009, 05:08 PM

scott did you ever roll back around to check out the other companys work. because it looks to me like they washed it with a garden hose.

Karvonens Pro Clean · 03-12-2009, 06:04 PM

Quote:

Originally Posted by splashandash

scott did you ever roll back around to check out the other companys work. because it looks to me like they washed it with a garden hose.

Greg the before pics are the other companies work.
Notice the zero degree lines in the third pic.That was an area they had us stop cleaning in Dec in an effort to save money.
I cleaned it this time to show why they had me in the first place.

Dustinc · 03-12-2009, 06:06 PM

Good work Scott. I would definitely send those pics.

Don · 03-12-2009, 07:50 PM

Lava?

Karvonens Pro Clean · 03-12-2009, 08:07 PM

Quote:

Originally Posted by Don

Lava?

You know it.

Vero Under Pressure · 03-12-2009, 08:24 PM

I love me some Lava,it will melt the skin from the bone.

03-12-2009, 02:53 PM	#1 (permalink)
Karvonens Pro Clean Senior Member Join Date: Sep 2008 Posts: 360 View My Homepage	Restaurant before/after Last Friday I showed up at one of our monthly accounts to discover another contractor cleaning.Needless to say I was less than happy about not receiving a phone call or written 30 days notice. The morning wasn't a complete loss since I was able to run across town and take care of one of our quarterly accounts.After finishing the quarterly account I called the manager at the 1st stop to ask what was going on.Her reply was "itz bidness,not personal...they sayz they can does it cheaper".I sent an email to the Corp office explain her attitude and the fact that our service agreement calls for 30days written notice and while I understand the need to watch spending with the current economy I was not asked by management if there was any way I could work with them to fit into their budget. This was a 15 day account that cut back to 30 in Dec.At that time I had to remove some of the square footage to meet their new budget,but was still able to clean the areas most needed per their requirements. Monday afternoon the GM of this account called and asked when I would be cleaning.I kind of chuckled and said I was there Friday and you had someone else on site.I went on to explain my conversation with the other manager etc.She told me regardless if they changed companies she would still have me clean for March as she felt she owed me that courtesy. Tuesday morning I went to clean.In my mind thinking it won't be that bad since it was just done Friday.I couldn't have been more wrong. Attached Thumbnails __________________ Scott Karvonen Karvonen's Pro Clean Tifton,Ga 229-382-9292/229-344-5596 www.georgiaproclean.com Last edited by Karvonens Pro Clean; 03-12-2009 at 03:23 PM..

03-12-2009, 03:11 PM	#2 (permalink)
Vero Under Pressure Moderator Join Date: Sep 2008 Location: Vero Beach Fl Posts: 502 View My Homepage	Thats the way to do it Scott, awesome job! __________________ Mel Everett Vero Under Pressure LLC 772-299-5949 Commercial and Residential Low Pressure Roof Cleaning www.verounderpressure.com

03-12-2009, 03:49 PM	#3 (permalink)
Pat Norman Junior Member Join Date: Mar 2009 Location: New Albany, MS (North Ms) Posts: 48 View My Homepage	Good job Scott. Be sure to send or take those pics to the GM and the other manager that found the hack. __________________ Pat Norman The Grime Reaper Power Clean and Soft Wash New Albany, Ms, (North Mississippi) 662-316-7685

03-12-2009, 05:08 PM	#4 (permalink)
splashandash Senior Member Join Date: Sep 2008 Location: St Cloud Fl Posts: 524 View My Homepage	scott did you ever roll back around to check out the other companys work. because it looks to me like they washed it with a garden hose. __________________ Greg Nash Splash & Dash Pressure Cleaning 407-957-6566 Professional Roof Cleaning Orlando Pressure Washing Central Florida Commercial Exterior cleaning Central Florida

03-12-2009, 06:06 PM	#6 (permalink)
Dustinc Moderator Join Date: Sep 2008 Location: columbia sc Posts: 891 View My Homepage	Good work Scott. I would definitely send those pics. __________________ Dustin Cook Palmetto Pressure Clean Columbia SC 803 467 7887 www.palmettopressureclean.com www.saveourroof.com

03-12-2009, 07:50 PM	#7 (permalink)
Don FloridaRoofCleaners.com Join Date: Sep 2008 Location: Orlando, Florida Posts: 4,636 View My Homepage	Lava? __________________ All Seasons Exteriors, Inc. Professional Non-Pressure Roof Cleaning & Power Washing Orlando, Florida (407) 579-4026 Roof Cleaning Orlando Professional Roof Cleaning Orlando Florida www.roofcleaningorlando.com Roof Cleaning Orlando YouTube Video *Roof Snot Chlorine Stable Surfactant*

03-12-2009, 08:24 PM	#9 (permalink)
Vero Under Pressure Moderator Join Date: Sep 2008 Location: Vero Beach Fl Posts: 502 View My Homepage	I love me some Lava,it will melt the skin from the bone. __________________ Mel Everett Vero Under Pressure LLC 772-299-5949 Commercial and Residential Low Pressure Roof Cleaning www.verounderpressure.com

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